MEMBERSHIP MANAGEMENT

Please fill out this form and we will be in touch with you to finalize
cancelling your membership or putting your membership on hold.

FREEZE POLICY

Your enrollment may be suspended (“frozen”) for one billing cycle at a time.  After a suspension, a minimum of one billing cycle of paid-in-full dues is required before the enrollment may be cancelled (including early termination if you have an “annual commitment” agreement) or suspended again.  Suspensions are limited to two (2) per calendar year based on the 1st day of the suspension.  During the “frozen” billing cycle the rate is reduced to $50, and you still get access to either two (2) classes (if those are included in your enrollment), or one SGPT session (if your membership includes SGPT).  If you have an “annual commitment” agreement then all suspended payments will be added onto the initial term of your agreement, extending the membership term by the length of the freeze.  Please submit your request to suspend your membership at least 14-days prior to your billing date.  

Month-to-month class enrollments may be suspended (“frozen”) for one billing cycle at a time. During the “frozen” month the membership rate is reduced to 25% of your typical rate, and access to two (2) classes is permitted. After a suspension, a minimum of one billing cycle of paid-in-full dues is required before the enrollment may be cancelled or suspended again. Suspensions are limited to two (2) per calendar year based on the 1st day of the suspension. Pre-paid enrollments (such as the annual pre-paid) cannot be suspended.

CANCELLATION POLICY

After notice is given to cancel a month-to-month enrollment the next scheduled automatic payment will come out in its full amount, and it will be the final payment on the agreement. Please note that this final payment may not be pro-rated or otherwise decreased. Notice to cancel an annual enrollment must be given more than 30 days before the renewal date, otherwise another year’s dues will be automatically billed.

GETTING STARTED IS EASY!

Simply fill out the form below and then schedule Your FREE phone consultation on the next page.

Shortly after we will be in touch with you to confirm your free call. We are excited to meet you!

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SGPT Session Change REQUEST

If you have an auto-pay enrollment that includes Small Group Personal Training (SGPT) then you have credits for a certain amount of SGPT sessions to be used during each week of every 28-day billing cycle.  Note that any unused credits DO NOT roll over to future billing cycles.  Popular time slots for SGPT can fill up quickly, so we recommend making your reservations as early as possible to help you get your preferred times.  On a case-by-case basis, with advanced notice Industrial Strength may be able to accommodate requests to roll over SGPT sessions to a different week within your billing cycle, but cannot guarantee the ability to do so every single time.  If you know that you will be unable to use all your SGPT sessions in an upcoming week, please use the form below to request a transfer or one or more sessions to the week(s) immediately preceding and/or following said week.  We ask that you give us at least 14-days advanced notice to process your request.  If we are able to accommodate your request, please understand that you will still be responsible for making your own reservations for SGPT sessions.  We also want to give a friendly reminder that we cannot accommodate requests retro-actively; for example, if you missed sessions last week we cannot add those sessions to future weeks. 

HAVE QUESTIONS?

We Would Love To Meet You!

Simply fill out the form below
& one of our amazing
coaches will be in touch asap! We are excited to meet you!

ARE YOU LOOKING TO DROP-IN?

We Would Love To Meet You!
WARNING! Class Sizes Are Limited.

If you would like to reserve a spot… Simply fill out the form below letting us know what day you might come by & one of our amazing coaches will reach out to you to reserve your class.

OUR DROP-IN RATES

$27 Per Class

FIND US AT:

FIND US AT
8709 N Lombard St,
Portland, OR 97203

(971) 571-5725

COME FIND YOUR STRONG

We Want To Offer You The PERFECT Membership For YouR NEEDS.

Our kids programs start at $32/week and our adult programs start at $37/week. Simply fill out the form below and our team will reach out to schedule a "no sweat intro" where you can learn more!